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A strong majority of U.S executives rate
healthcare insurance costs as their #1 concern. The poster company for
this problem might be GM, which announced on June 7 that it will layoff
at least 25,000 jobs or almost 8% of its U.S. workforce. In a renewed
effort to cut costs, it will focus on its $5.6 billion annual healthcare
bill that averages over $1500 per car. “Intense” discussions have begun
on health insurance with GM union leaders.
Conditions are also painful at the
small-business-end of the corporate spectrum. There are perhaps as many
as 45 million US citizens who don’t have any healthcare insurance,
largely because over 50% of small business owners can’t afford to offer
any health insurance to their employees. And, at many other small firms
the insurance that is offered is too expensive for many employees to
subscribe to. As health insurance costs have risen – on average 12.5%
per year from 1997 with no forecasted relief in sight – there are two
clear patterns that have emerged:
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For every 10% increase in insurance
costs, 1.3 million adults lose their employer sponsored health
insurance.
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Employee deductibles, co-pays and
share of the total health insurance expense are all rising. The
average employee contribution for a family insurance plan in 2004
rose to $3,156, or 32% of the total cost ($9862), from $1670, or
25%, in 2000 (total cost $6,680).
Shifting higher health insurance costs to
employees can only go so far; is it any wonder that more employees are:
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Forced to drop the insurance that
might be offered to them by employers each year.
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Not participating in company 401K
plans even with matching dollar inducements, because they can’t
afford to save after paying higher medical expenses.
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Putting their children on state
Medicaid insurance programs instead of company plans.
Small business faces higher health
insurance costs per employee than big companies because of: lack of
buying clout; higher administration costs per employee; and more
sensitivity to state insurance mandates. The most populous and liberal
states have been the most “progressive” in trying to mandate the best
and broadest insurance coverage for all their citizens/voters by getting
state-based firms to pay for it. For small businesses in these states,
this means: paying super high insurance premiums; dropping coverage
altogether; going out of business; or re-locating jobs out of the state
if possible. Because the unintended consequences of mandates are dropped
insurance coverage and disappearing jobs, 12 states are in the process
of rolling back their mandates to become more business friendly.
HSAs: The Only Business “Solution” on
the Horizon
What “health savings accounts” (HSAs) are
and the details about how they work can be found at many web sites –
just google “health savings accounts”.
Because it is easy to get lost in the details of HSAs, make sure that
you don’t miss these underlying concepts and trends:
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After 30+ years of health care
“reforms”, HSAs are the first “reform” that has addressed two of the
core problems of our dysfunctional healthcare “system”. 1) Only
corporations, until now, have been able to buy (and save on) health
insurance with tax-free dollars; 2) Having access to the finest,
unlimited, unrationed healthcare regardless of one’s personal health
habits is not an entitlement; third parties – corporations,
government and our grandchildren – can’t afford it. However, HSAs
now provide tax-free dollar incentives for individuals to be
responsible for being more healthful and shopping frugally for
personally, sufficient, healthcare solutions.
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Because health insurance costs and
deductibles will continue to climb, most corporate health insurance
plans will soon have high enough deductibles for all employees to
qualify for HSAs. Since health insurance dollars are part of total
employee compensation, companies might as well let those employees
who want to have the ownership and control of the premium savings
from high deductible, lower premium policies by flowing as much of
it as possible through their HSAs. It’s a simple empowerment and
freedom opportunity that treats employees like the adults that they
are.
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HSAs will be further enabled by:
pending federal legislation for tax credits for funding HSAs for low
wage earners and making comparison shopping for health care provider
solutions viable. Independent supportive shopping services like
subimo.com are already rushing to fill the consumer healthcare
shopping information need.
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Enrollment rates for HSAs to date – by
a greater variety of people – have surpassed all forecasts by all
parties. And, the first wave of enrollees are decidedly not just the
young, healthy, single and/or wealthy that the critics of HSAs have
predicted. What are the most current, revised future forecasts for
adoption of HSAs? Who really knows? Forrester Research, for example,
recently upped their forecast for 2012 to 17.6MM HSAs with
deposits/assets totaling $35 billion. The point is that this wave is
big and broad based.
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While HSAs are not the solution for
all of our nation’s healthcare problems, there is no political
momentum for creating any other type of significant “reforms” on the
horizon. Perhaps the healthcare crisis will be a big 2008
election issue, but in the meantime every business has a survival
imperative to continuously study and incorporate HSAs as an option,
if and when possible.
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HSAs are already providing some true
sustainable and continuously improving cost savings instead of the
simple cost-shifting that critics feared.
True Savings From HSAs?
Where is the free lunch with HSAs? When
employees are spending their own money for out-patient care, they start
asking and negotiating with doctors about what is the minimally
sufficient, cost-effective solutions. More generic drugs are prescribed.
It would be nice-to-have diagnostics get waived. Both insurance
companies and doctors are starting to offer discounted premiums and fees
respectively that reflect the reduced cost of not having third-party
paperwork costs for the first $2500 of care that is paid with credit
cards out of HSAs.
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Five insurance companies have
announced premium rate cuts on policies for HSAs in the past month
(May ’05) due to competition and better design of policies that let
individuals custom tailor where the deductibles and varying sizes of
co-pays apply to get only the insurance coverage that they want. One
industry guesstimate is that by September rates for HSAs will settle
30% lower than rates in mid-summer 2004.
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Doctor offices are starting to post
discounts for services that are paid with credit cards, and some
doctors are moving completely to “cash or credit card only”
practices. Check out simplecare.com for one national network of
primary care physicians doing this.
The best, most mature proof for savings
from HSAs comes from South Africa where HSAs have been legal – in a more
expansive form than the US – for 11 years. Here are some key questions
with the short answers that I gleaned out of a fascinating testimony
that drew significantly on South Africa’s experiential outcomes.
1.
Will HSAs control costs?
Yes.
2.
Will HSAs encourage people
to forgo needed care? No, they’ve increased in several studies. Policies
that provide first-dollar coverage for annual check ups and
hospitalization while applying all other out patient care costs to the
deductible are a big reason for this.
3.
Will HSAs only appeal to
healthy, young, single and/or wealthy people? No. The demographics for
US enrollees show broad demographics and even counter-intuitive
averages.
4.
Will HSAs encourage
employers to reduce benefits? No. Employers don’t need an excuse to cut
benefits or raise the employee’s cost for insurance, they have to
provide the best competitive compensation/benefit package that they can
afford to attract and keep good employees.
5.
Will HSAs force patients to
pay retail prices while HMOs pay wholesale? No. HSAs can be part of
provider networks that get network prices, and cash only doctors are
sprouting up to offer the same services that network providers do for
dramatically lower prices due to the absence of network overhead costs.
Conclusions
If companies look at the full cost of
their employees and flow as much of their health insurance dollars
through employee HSAs as possible, good things can happen. We shouldn’t
under-estimate the power of employees wanting to save their own tax free
dollars or of the speed which health suppliers will change to meet
consumer needs empowered by HSAs.
Because employees all along the personal
health spectrum will have instant motivation to be incrementally more
healthful and more savvy medical shoppers, they all have a chance to
save money by shopping for sufficient solutions. To help employees
become incrementally more healthy, every company regardless of size
should (re)start a simple-to-scale, wellness program with the goal of
creating a wellness, total-health productivity culture.
It’s possible that, in a few years time, offering HSAs will become an
expected option and a necessity for luring the most responsible, health
conscious employees from other employers that also have HSAs. Because
HSAs have better total tax and spending characteristics than IRAs and
401K plans, they may well become the preferred vehicle for most
employees to save.
But, why stop at empowering employees just
for healthcare spending? Why not ask the employees to become “engaged”
in creating better service value propositions for the right core and
target customers in the right target customer niches? If employees could
understand the chain of connections between their efforts, better
service value, better customer retention, and bigger gainsharing
bonuses, they could help to make it happen. Otherwise, most employees
simply don’t care about saving the company’s money to improve the
shareholders ROI; many even think profits are evil. They don’t realize
that company profits reinvested per employee per year is the cost of
their having a secure and expanding career. Teach them so they can
appreciate, play and win in the game of business too!
Reinventing a company’s service value
proposition with bottom up commitment requires a lot of up front
education for all employees, but the total educational curriculum in a
box does exist on a very affordable, guaranteed basis. Check out the
details for the video/DVD product “High Performance Distribution Ideas
for All” at
www.merrifield.com.
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